Shipping policy

The Products ordered by the Customer will be delivered in metropolitan France and anywhere in the world.

*Delivery is offered in France for a purchase over €85.

Deliveries take place within 3 to 7 days (France) to the address indicated by the Customer when ordering on the site.

The delivery is constituted by the transfer to the Customer of the physical possession or control of the Product. Except in special cases or unavailability of one or more Products, the Products ordered will be delivered in one go.

The Seller undertakes to make his best efforts to deliver the products ordered by the Customer within the deadlines specified above.

If the ordered Products have not been delivered within 15 days after the indicative date of delivery, for any reason other than force majeure or the fact of the Customer, the sale may be terminated at the written request of the Customer under the conditions provided for in Articles L 216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him no later than fourteen days following the date of termination of the contract, excluding any compensation or withholding.

Deliveries are provided by an independent carrier, to the address mentioned by the Customer at the time of the order and to which the carrier can easily access.

When the Customer has himself in charge of using a carrier that he chooses himself, the delivery is deemed to have been made as soon as the Products ordered by the Seller are delivered to the carrier who accepted them without reservation. The Customer therefore acknowledges that it is up to the carrier to make the delivery and has no warranty recourse against the Seller in the event of non-delivery of the transported goods.

In the event of a special request from the Customer regarding the conditions of packaging or transport of the ordered products, duly accepted in writing by the Seller, the related costs will be the subject of additional specific invoicing, on a quote previously accepted in writing by the Customer.